Acrobat Vision Project
AI Interfaces for Complex Document Workflows

Adobe

Summer 2026

Process & strategy

A future-facing exploration into how Acrobat could evolve beyond its upcoming release of product [X], a document intelligence platform with many enterprises already in the pipeline. I took my work beyond a deck by building alignment across the team, connecting ideas I developed independently with directions PMs were already exploring and giving the team a tangible vision for where the product could go next.

Because this work explores confidential product direction, I’ve [redacted] specific concepts and reconstructed the work to highlight the design problems and methods behind the exploration.

A future-facing exploration into how Acrobat could evolve beyond its upcoming release of product [X], a document intelligence platform with many enterprises already in the pipeline. I took my work beyond a deck by building alignment across the team, connecting ideas I developed independently with directions PMs were already exploring and giving the team a tangible vision for where the product could go next.

Because this work explores confidential product direction, I’ve [redacted] specific concepts and reconstructed the work to highlight the design problems and methods behind the exploration.

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CONTEXT

Lead designer

11 weeks

Under NDA

TOOLS

Figma

Claude Code

Miro

SKILLS

Strategic Vision

AI Workflows

Systems Thinking

AI Prototyping

GATHERING INTEL

Not building in a vacuum

Grounding my ideas in real perspectives shaped the project's direction and helped build cross-functional alignment.

E2E platform audit

Audited the experience through two key user personas

Design sprint

Co-organized a team sprint and competitive landscape

User research

Led conversations with five internal users and teams

Share outs

Presented work to senior design leaders for critique and iteration

Alignment

Facilitated conversations across design, product, and AI research

IDENTIFYING THE PROBLEM

A fundamental gap in the workflow

During my research, I focused on understanding what users valued and where AI could meaningfully reduce complexity during decision-making.

I realized that the existing platform required significant prompt engineering to bridge the gap between system outputs and user goals. Additionally, I found that users took real pride in their expertise when making important decisions.

Interview 1

Risk specialist

I want to create [], but I have to work with [specialists] for weeks to figure out how to build them.

Interview 4

Opportunity specialist

I don’t think [decision-making] is something that you can standardize...It’s not sort of black and white at all.

Interview 2

Renewal specialist

It’s mostly my own judgment. Prior to this position, I had four years of experience [in this area].

Over the course of my research, my thinking shifted toward treating the decisions, not the underlying data, as first-class objects.

Data-first

Data

Data

Outcome

Data

...

Data

Decision-first

Data

Data

Outcome

Decision

Data

...

Data

THE BIG QUESTION

How might AI help organizations better carry knowledge across workflows and decision-making cycles?

I aimed to make complex AI-powered workflows feel more intuitive while preserving the expertise users bring to their work.

REFRAMING THE ROLE OF AI

From prompt engineering to more natural AI workflows

Users were often solving a prompt-engineering problem just to get useful output. I explored a more natural interaction for people without coding or prompt-engineering backgrounds, shifting the focus toward user intent and away from prompt complexity.

LLM PROMPT

Through multiple iterations, I explored how AI could better respond to user direction while maintaining human oversight. The work ultimately became an exploration of how AI could make expertise-driven decision-making more structured and consistent.

Easy build-ability but difficult to scan

Easy to trace but technically infeasible

Compact but non-intuitive and collapses logic

Compact but collapses logic

EXPLORING THE SYSTEM ARCHITECTURE

Designing the system, not just the interface

Because the product already had an established design system, my focus was less on visual styling and more on information architecture (IA) and interaction models. Furthermore, the complexity of the problem required thinking beyond individual screens. I mapped end-to-end workflows and explored how different parts of the experience could work together as a system.

Existing IA

Vision IA

PROTOTYPING & ALIGNMENT

Translating concepts to concrete experiences

I explored several design principles when designing these AI-powered workflows:

Human-AI Collaboration

Design interactions that help people work proactively with AI while preserving human judgment.

Transparency & Governability

Make both AI insights and human decisions traceable and give users meaningful control over automation.

Connected Ecosystem

Explore how related workflows could work together across the broader Acrobat ecosystem.

AI prototyping helped me distill a complex system into an “aha” moments that aligned PMs and senior design leadership around the opportunity. I then translated that concept into fully fleshed-out product flows in Figma, totaling 40+ screens.

Validating technical feasibility

Even within a vision project, I grounded my concepts in real technical and organizational constraints. I partnered with engineers, AI Research, PMs, and senior design leadership to pressure-test feasibility, including discussions around an infinite canvas and the security implications of integrating AI-generated knowledge across workflows.

The validation confirmed the core interaction model was technically viable and surfaced critical considerations early, helping turn a speculative vision into a direction the broader team could meaningfully engage with.

Impact

My work generated strong engagement across many teams at Adobe. Some notable achievements:

Introduced AI-native workflows

AI had a limited role in the existing platform. I introduced a new role for AI as a curator of users’ decision-making workflows, helping users define and maintain knowledge across their work.

Defined a new product model

I developed a new IA that reframed the purpose of the platform while building on its existing objects and mental models. Senior leaders saw the model as an opportunity to make the product more “sticky,” with potential implications for both adoption and acquisition.

Connected teams around a shared vision

I identified alignment between my concepts and emerging product directions, creating a tangible prototype that resonated strongly with the PM team and became a reference point for future discussions. My work helped bridge previously fragmented conversations between Product and AI Research and opened new cross-functional conversations around the opportunity.

Kind words

Christine operates comfortably at both altitude levels: she can zoom out to see how a design decision fits into the broader product system, and zoom in to get the details of an interaction or flow right. This dual capability is unusual for an intern and is typically something we look for in more senior designers"

Design group manager

In a short amount of time, Christine jumped into a very complex problem space and brought to life concepts and prototypes for a [concept] that would allow users to connect more of their high-value workflows in [the product]."

Mentor & teammate

That was so comprehensive, amazing, really good storytelling. Your whole presentation was phenomenal...A lot of what you're stepping into has the foundation to be truly agentic in a way that I would argue we have not done...”

VP of Design

[The vision concept] could be the future next foundational layer of the product...Thank you for bringing creativity and passion to this assignment."

PM Director

Reflection

This summer taught me that the highest-leverage design work isn’t always an interface. It can be reframing a problem or creating a vision that helps others see an opportunity differently.

Set up that meeting.

Through cold outreach to teams outside my immediate group, I opened up connections with AI Research and Product that hadn't been explored, or had gone stale for months. It showed me how much momentum comes from connecting the right people and ideas.

Start with the user flow.

The strongest ideas emerged from understanding workflows and pain points. The audit and research shaped the vision far more than any initial concept. My in-depth data flows I’ve done in science and flowcharts came into use here!

Design for AI, not around AI.

AI works best when it helps people focus on outcomes rather than manage complexity. I also learned that AI prototyping and Figma aren’t alternatives: AI helped me rapidly explore and communicate ideas, while Figma helped turn them into coherent experiences.

Life at Adobe

I'm endlessly grateful for an unforgettable summer. I met an incredibly talented group of peers at Adobe and design meetups (including Config!) More than anything, I'll remember the people who challenged my thinking and the conversations that shaped my work.

Me and my friends on the front page of Inside Adobe!

The design interns + managers!


Brookies forever <3


May cohort design squad!


My team with two delicious Dungeness crabs!

© 2026 Xinyi Christine Zhang